From Services to Success: Driving Provision for a Sustainable Business

In the Support at Home Program, your business's bottom line is directly linked to your ability to drive up service provision. This isn't about selling more; it's about providing the right services at the right time to meet the assessed needs of your clients. With the government setting a 10% price cap for Care Management and taking away the Package Management fee, your primary lever for profitability is the volume and mix of services you provide.

A key takeaway from the Support at Home Program Manual is the importance of a defined service list. Providers can increase revenue by optimising their service offerings, ensuring they can deliver a wide range of services that align with client needs. This could mean investing in a diverse workforce, implementing smart rostering, or using technology to streamline service delivery. By focusing on operational efficiency and a broad service portfolio, providers can ensure they are well-positioned to maximise service provision and secure their financial future in the new Support at Home landscape.

Care Collaborator can help drive up package utilisation by the Care Partner working with the participant and highlighting the benefits of maximising their services. In addition to this, they can show how much it will cost them via the co-contribution which is calculated in Care Collaborator.

Call Debra on 1300 664 130 to discuss how Care Collaborator can help make your business more efficient by digitising your onboarding and maximising your package utilisation.